# Bulk Downloading Customer Giveaway Videos: Guide for New York Brands By ReelWin Team · Last updated October 28, 2026 For New York Shopify brands, a customer giveaway can produce a useful library of authentic video—not just a list of entrants. The practical challenge is getting those submissions out of the contest workflow and into the hands of the people who manage social posts, advertising creative, and storefront content. ReelWin is built to centralize that work: merchants can create a UGC video or photo contest, direct customers to a branded submission portal, review entries, download media, and select winners from one dashboard. A disciplined download process helps a team preserve the connection between each video and its contest before files are passed into the wider content workflow. Use one ReelWin contest as the source of truth for each giveaway. Entries are organized by contest, so begin with the specific campaign rather than collecting files from scattered inboxes, forms, or customer messages. ReelWin’s dashboard supports media downloads alongside entry review. For a high-volume giveaway, work through the contest deliberately and keep an internal record of the files your team has downloaded. This avoids treating every submitted video as interchangeable and gives your New York brand a clearer handoff from customer submission to content review. ## Key takeaways - Start in the relevant ReelWin contest so video submissions remain tied to the giveaway that collected them. - Review entries before downloading so the files you retain match the campaign, creative needs, and winner-selection process. - Use a consistent internal naming and handoff process after download; ReelWin organizes entries by contest, while your team can organize the downloaded working files. - Keep contest review, media downloading, and winner selection connected in ReelWin’s single dashboard rather than splitting the workflow across separate tools. ## 1. Open the giveaway that contains the video submissions Sign in to ReelWin and go to the contest you want to work from. This first step matters because ReelWin provides customizable submission pages for each contest and organizes entries by contest. If your store has run more than one giveaway, selecting the correct campaign keeps the videos associated with the right prize, contest dates, rules, and promotional context. Before downloading, confirm internally which submissions your team needs. For example, decide whether you are preparing all eligible video entries for review, gathering a smaller set for a social-content review, or collecting finalists while winner selection is underway. ReelWin allows merchants to review contest entries, download UGC media, and pick winners from one dashboard, so there is no need to begin with a separate customer-content collection process. ## 2. Review each entry in the dashboard before adding it to your download workflow Use the contest dashboard to assess the submitted customer videos. Review the entry in the context of the giveaway rather than downloading files blindly. Check that the submission is the type of media your giveaway requested and that it belongs to the contest you opened. This is especially useful when a campaign collects both videos and photos, since ReelWin supports UGC video and photo contests. Create a simple internal review standard before the team starts downloading. It can include whether the video is usable for the intended channel, whether the submission is complete, and whether it should be considered during winner selection. The standard does not need to replace the contest rules; it simply helps your team process a larger collection consistently. Keeping the review stage in the same dashboard as the media download stage reduces the risk of downloading the wrong contest’s content or losing track of why a file was selected. ## 3. Download the reviewed media from the contest dashboard in a controlled batch workflow Download the customer videos through ReelWin’s media-download workflow in the contest dashboard. ReelWin states that merchants can download media as part of reviewing entries from one place. When your giveaway has many submissions, process the collection in manageable groups rather than relying on memory about what has already been handled. Maintain a working log outside the platform as your team downloads. Record the contest name, the date your team processed the group, and an internal status such as reviewed, downloaded, held for winner review, or not selected for current creative review. This is not a replacement for ReelWin’s contest records; it is a practical handoff tool for the people who will work with the downloaded video files. Do not assume a particular file format, archive format, batch limit, or download-control behavior that is not shown in your account. Confirm the available download options in the current ReelWin dashboard and follow the platform’s on-screen flow. The dependable part of the process is that entries, review, downloads, and winner selection remain centered on the contest dashboard. ## 4. Organize downloaded videos for the team that will use them Once videos are downloaded, place them in an internal folder structure that mirrors the ReelWin contest structure. A clear approach is to use the giveaway name as the main folder, then separate working folders for content under review, approved creative candidates, and winner-related review. Use file names or a companion tracking sheet that preserve the connection to the original contest entry without inventing new customer details. For a New York Shopify team, this makes cross-functional work more straightforward when the person managing the giveaway is not the same person preparing social content, ads, or store assets. The download is only the transfer point; the useful outcome is a content library that remains understandable after it leaves the contest dashboard. Keep the original contest open in ReelWin whenever questions arise about an entry, campaign timing, or the winner-selection process. ## 5. Complete winner selection and close the campaign workflow Downloading videos should not interrupt the giveaway’s core administration. Return to the contest dashboard to finish entry review and pick winners according to your giveaway process. ReelWin supports winner selection from the same dashboard used to manage submissions. It also automatically sends entry-confirmation and winner emails using templates that merchants customize, which helps keep routine contest communication connected to the campaign rather than managed manually in a separate system. After the giveaway is complete, retain your internal download log and folder structure with the contest name. That record helps your team distinguish content from separate campaigns when planning future UGC efforts. If you are still evaluating whether ReelWin fits your Shopify store’s workflow, new subscriptions include a three-day free trial, giving the team an opportunity to test contest setup, submission collection, dashboard review, and media downloads in its own process. ## Key takeaways - Run the download workflow from the individual ReelWin contest, where customer entries are organized by campaign. - Review first, then download, so your local marketing and ecommerce teams receive a more useful set of customer videos. - Track completed downloads internally to support a clean handoff after files leave the ReelWin dashboard. - Finish winner selection and contest communications in the same platform used to collect and review the entries. ## Frequently asked questions ### Can ReelWin collect both customer videos and photos for a Shopify giveaway? Yes. ReelWin is designed for UGC contests that collect authentic customer videos and photos through branded contest submission portals. Merchants can then review entries, download media, and pick winners from a single dashboard. ### Where should a Shopify merchant review giveaway videos before downloading them? Review them in the relevant ReelWin contest dashboard. Entries are organized by contest, which keeps the media connected to the specific giveaway before it is downloaded for internal content work. ### Does ReelWin handle customer emails for a giveaway? ReelWin automatically sends entry-confirmation and winner emails using templates that merchants customize. This supports the contest workflow while merchants focus on reviewing submissions and selecting winners. ### Is there a trial for new ReelWin subscriptions? All new subscriptions include a three-day free trial. **Edited by** Sam Fast Community Manager Sam is a dedicated communicate manager for new and existing ReelWin Shopify merchants.